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SAP CRM – Customer Relationship Management

SAP CRM (Customer Relationship Management) is well-know stable CRM solution for wide range of industries offered by SAP. Adapted for ultra-fast in-memory database, SAP HANA, SAP CRM since several years is one of the leading CRM solution accross the world.

Comprehensive solution for Sales, Service and Marketing processes

SAP CRM is solution which centralizes your customer data and interactions in one system, accessible from desktop and mobile. Highly customizable and opened for custom extensions, SAP CRM 7.0 can cover your complex sales, service and marketing processes. Seamless integration with both SAP solutions and third party solutions guarantess stability of your CRM landscape. SAP Customer Relationship Management is capable to cover business requirements of all types of companies and industries. Wide range of industry specific solutions (Utilities, Telco, Automotive, Retail and much more) helps you to achieve your business goal with less effort.

CRM available for cloud and on-premise scenarios

SAP CRM is available for both on-premise and cloud deployment. SAP Cloud for Customer is cloud-based CRM solution for all those customers, who would like to leverage benefits from cloud computing. For those, who would like to stick with on-prem or private cloud, SAP CRM 7.0 is still developed with new enchancement packages.

Stable deployment

During implementation of SAP CRM, customers can use SAP Best Practices and Rapid Deployment Solutions to shorten the implementation time and deliver fast results to the end-users. By implementing predefined scope delivered with SAP Rapid Deployment Solutions (RDS), your system is ready to use much faster.

SAP CRM consulting services

In order to fully utilise SAP CRM technologies, it is important to deploy an innovative approach with the right skillset. At Link Group we have developed an expert team who support our Customers in the preparation, implementation and maintenance of SAP Customer Relationship Management solution. Our Consultants, who come with different experience levels (junior, mid, senior) can demonstrate numerous qualities:

  • Associate, up to Senior Consultant level in SAP CRM/C4C, fully certified
  • Willingness to take on the implementation phase as well as pre-sales activities (pricing, workshops, demo, business modeling, etc) as well as maintenance
  • Flexibility and availability, both onsite as well as remote in Poland or abroad

We offer to our Customers support in the form of a Body Leasing for SAP CRM solution. What are the benefits?

  • Support of your current projects
  • System maintenance
  • Carry out regular workshops, presentations, trainings
  • Competitive technology advantage with optimized cost reduction